Read your messages
Open Hamilton Security.
In the left menu, click Agents, then "Personal messages". A window opens with your messages.
The selector at the top switches between "Received messages" and "Sent messages". The counters show your totals and how many are unread.
Click a message to read it. Unread messages are highlighted.
Send a message
In the personal messages window, click "New message".
Choose the recipient, write your message and send it.
The recipient sees it in their received messages — including at their next shift start, which makes messages ideal for handover notes to a specific colleague.
To delete messages, select them and click Delete.
See the agents on site
In the left menu, click Agents, then "Agents on site".
Select the Site if you cover several. The list shows each agent currently on duty with their post and times.
To update who is on duty on a stationary post, click "Selection of agents on duty" and tick the agents present.
Good to know
The agents-on-site list is fed by shift starts and ends — see "Start and end your shift".
Message volumes appear in the statistics ("Number of personal messages").
For orders that concern everyone, use instructions rather than personal messages — see "Manage temporary instructions".