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Book and track taxis for visitors

The taxi module organizes rides for visitors and staff: immediate or scheduled departures, with the company, payment and status tracked from booking to completion.

Before you start

The Taxi menu appears only if the module is enabled on your site and your account has the taxi rights (booking, consultation and history are granted separately).

Book a ride

  1. Open Hamilton Visitor.

  2. In the left menu, click Taxi, then Booking.

  3. Fill in the ride:

    • Departure: Immediate, or In advance with a date and time (hours and minutes).

    • Purpose of the ride.

    • Place of pickup — this field is mandatory.

    • Payment method — mandatory too.

    • Passenger: search the person (visitor or resident) the ride is for.

  4. Validate. The ride is created with the status New and transmitted according to your site's process (taxi company, reception desk).

Follow the rides

  1. In the left menu, click Taxi, then Consultation.

  2. Filter by status — for example New and Confirmed — by ride number or by site, then click Search.

  3. Each ride shows its number, schedule, passenger, pickup place, company and status. Update the status as the ride progresses (confirmed, in progress, done, cancelled) according to your role.

Review the history

  1. In the left menu, click Taxi, then History.

  2. Filter by date range and site to find past rides — for billing checks or passenger claims.

Good to know

  • Taxi companies, ride statuses and payment methods are configured by administrators.

  • Ride statistics (by status, company, payment method, vehicle type, delay) are available in the graphs — see "View statistics, dashboards and blacklists".

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