Manage residents
Open Hamilton Visitor, click Administration, then "Residents management" in the Residents section.
Search, add or edit resident records: identity, site, company, department, service, phone, email.
When SCIM provisioning or a scheduled import feeds the residents, avoid manual edits on synchronized fields — see "Automate user provisioning with SCIM" (Getting started) and "Import data and clean up duplicates".
Manage resident companies
Click "Resident companies management" in the Residents section.
Maintain the internal companies; each resident belongs to one.
Manage departments and services
Click "Departments management" and "Services management".
Maintain the lists resident records point to — they feed the filters and the per-service statistics ("Top visited services").
Good to know
All screens follow the standard list pattern — see "Configure general settings and reference data".
Resident badges and access control profiles are managed with the badge tools — see the access control articles and "Manage resident badges and access control" in the user guides.
External companies hosted on your site are a separate dataset — see "Manage hosted companies and their staff".