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Manage hosted companies and their staff

Some external companies live on your site permanently — service providers, tenants, partners. Their staff are neither residents nor day visitors: they are hosted staff, with their own records and rules.

Manage hosted companies

  1. Open Hamilton Visitor, click Administration, then "Hosted companies management" in the Hosted section.

  2. Maintain the external companies established on your site: name, contacts, and the documents your rules require from them (insurance, prevention plan — see "Manage document types and renewals").

Manage hosted staff

  1. In the Hosted section, click "Hosted staff management".

  2. Maintain the employees of the hosted companies: identity, company, contact details, badge.

Hosted staff can then be handled by the reception flows (badge movements, presence lists) without being re-registered at every entry, while staying distinct from your own residents in statistics and directories.

Good to know

  • Both screens follow the standard list pattern (see "Configure general settings and reference data").

  • Company-level documents and their renewals are followed in the validation cluster — see "Track document renewals, enquiries and overstays" in the user guides.

  • The hosted section only appears when the feature is enabled on your platform.

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