Open the users management
Open Hamilton Meeting, click Administration, then "Users management" in the Users section.
The list shows the accounts; search, then click Add or open an account to edit it.
Create a user
Choose the Type:
Dedicated: the account of one person.
Generic: a shared account (a reception desk, an assistants' pool).
Fill in the General block — starred fields are mandatory, and error messages guide you:
Resident (mandatory): the employee record the account is linked to. Click the magnifier to search.
Booker (mandatory): who bookings are made for by default. Tick "modifiable" to let the user change the booker on each booking.
Contact person: the default contact for bookings, when used.
Name (mandatory), Username (mandatory and unique — "is already used" otherwise).
Password and Confirmation: both must match, and the password must meet the complexity rules (8+ characters, uppercase, lowercase, digit, special character). Not needed when users sign in with SSO.
Email: required for notifications.
Assign the Rights group — it defines what the account can do (see "Manage permissions with user and room groups").
Assign the Room groups — they define which rooms the account can book.
Validate.
Maintain accounts
Edit an account to update its links, group or room access; disable it when the person leaves.
Accounts provisioned by SCIM or imports are updated automatically — avoid manual changes to synchronized fields (see "Automate user provisioning with SCIM" in the Getting started administrator guides).
Good to know
One resident can have an account in each application; rights are per application.
The built-in administration account cannot be edited by regular administrators.
Users manage their own password and delegates from their profile — see "Update your profile and change your password" in the user guides.